Cookie Policy

Last updated: 3 September 2026

This Cookie Policy explains how Zerenity uses cookies and similar technologies when you visit our website, www.zerenity.org.

We use cookies to help our website function properly, understand how visitors use our website and, where applicable, support our advertising and marketing activities.

This policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, phone or other device when you visit a website.

Cookies can allow a website to recognise your device, remember certain information and provide or improve website functionality.

Some cookies are essential for a website to work correctly, while others are used for analytics, preferences or advertising.

2. How We Use Cookies

Zerenity may use cookies and similar technologies for the following purposes:

Strictly necessary cookies

These cookies are required for the website to operate correctly.

They may support functions such as:

  • website security;
  • page navigation;
  • basic website functionality;
  • maintaining technical settings; and
  • remembering choices necessary for the website to function.

These cookies generally do not require your consent where they are strictly necessary to provide a service you have requested.

Analytics cookies

Analytics cookies help us understand how visitors use our website.

Where used, they may help us understand:

  • how many people visit our website;
  • which pages are visited;
  • how visitors navigate the website;
  • how visitors interact with our content; and
  • whether our website is functioning effectively.

We may use services provided by organisations such as Google for analytics.

The exact analytics services and cookies used on the website may change from time to time.

Where analytics cookies are not strictly necessary, we will ask for your consent before using them.

Advertising and marketing cookies

Zerenity uses Facebook and Instagram, operated by Meta, to advertise our services.

Meta may use cookies, pixels and similar technologies to:

  • measure advertising effectiveness;
  • understand interactions with advertisements;
  • help us understand how our advertising campaigns perform; and
  • potentially show relevant advertising to people who have interacted with our website or services.

Advertising and marketing cookies are not strictly necessary for our website to function.

Where required by law, we will ask for your consent before placing these cookies or activating similar tracking technologies.

3. Third-Party Cookies

Some cookies may be placed by third-party services that appear on or support our website.

These may include services used for:

  • website functionality;
  • analytics;
  • advertising;
  • social media;
  • booking services; and
  • other website features.

Third-party organisations may process information collected through their cookies in accordance with their own privacy policies.

For example, Meta's own systems may process information collected through Facebook and Instagram advertising technologies.

Zerenity does not control how third parties process information once it has been collected by their services.

4. Booking Services

Zerenity uses Fresha for appointment bookings.

When you interact with Fresha through the booking process, Fresha may use cookies or similar technologies in accordance with its own systems and privacy policy.

Fresha's processing of your information is subject to Fresha's own terms and privacy information.

5. Managing Your Cookie Preferences

Where required, you will be given the opportunity to choose which non-essential cookies you allow.

You can change or withdraw your cookie preferences at any time where a cookie preference tool is provided on our website.

You can also control cookies through your internet browser.

Most browsers allow you to:

  • view cookies stored on your device;
  • delete cookies;
  • block cookies;
  • allow cookies from particular websites; or
  • block third-party cookies.

Please note that blocking or deleting certain cookies may affect how some websites function.

6. Your Consent

Where applicable law requires consent for a cookie or similar technology, we will ask for your consent before using it.

You do not have to consent to non-essential cookies to use the basic functions of our website.

If you do not consent to certain cookies, some personalised or enhanced features may not be available.

7. Cookies and Personal Information

Some cookies may collect information that can be linked to an identifiable individual.

Where cookie information constitutes personal information, we will handle it in accordance with applicable UK data protection law and our Privacy Policy.

Our Privacy Policy explains more about how Zerenity collects, uses, stores and protects personal information.

8. Changes to This Cookie Policy

We may update this Cookie Policy when we change the cookies, technologies or third-party services used on our website, or when legal or regulatory requirements change.

The latest version will always be published on our website with the date it was last updated.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Zerenity
7 Old Galgorm Dale
Ballymena
BT42 1RL
United Kingdom

Email: karenflanagan1@aol.com

Website: www.zerenity.org

Last updated: 3 September 2026

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